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[personal profile] trochee
My speculations on the previous post about the Amazon adult-categorization fail were incorrect. (but then, they were just that -- speculations. Hope nobody bet long on my speculations.)

In fact, it was an ontology bleed failure, where somebody "accidentally" lumped together the terms "sexuality", "gay", "erotic" and probably "gender" with "porn" "adult".

So yes -- not overt homophobic censorship on Amazon's part. But also no darknet, as I had speculated. Or none that Amazon will cop to, which is as good as the same for now.

However, I stand beside the major concern: we are not, as a culture of readers and internet-users, very far from a cascaded door-slamming of homophobia: it's not an accident that this particular ontology bleed happened. It's not like somebody went into the database and accidentally decided that "entomology" belongs in "cooking"; that would have provoked (at most) a single boingboing article about the tastiness of fried locust and a global giggle about the chuckleheaded algorithm that got us that one.

No, this ontology bleed happened because a lot of people (including at least one ontology editor and the QA team standing between him [or her] and the door) find that it's reasonable to lump "gay" and "porn". Sexuality, and especially gay sexuality, as I mentioned in the earlier post, is -- for these programmers, and for much of our culture -- something to be protected from, something to be quarantined and hidden from "normal" people, where "normal" is understood to be read as "straight", without even needing a wink and a nod.

Amazon has little to be proud of here -- they screwed up in letting the ontology bleed happen in the first place, and they bobbled the response until late Monday on a "twitstorm" that began on Saturday, and AFAIK there has been no actual apology (the beginning of an explanation, yes, but no apology). As Daisey says: heads will probably not roll; "like any behemoth, there's little accountability outside the bubble,"

For me, "#amazonfail" has been a reminder to take my head out of the narrowcast of my own friends-list and feed-reader, and to remember that I actually live in a culture that remains quite hostile to queer folk. My speculation about some co-ordinated action from this hostility was wrong -- but a useful reminder that co-ordinated action is not necessary when straight privilege blindly gives the same outcomes. To repeat myself from a comment on the previous post: "it's easier to spit on people when you're standing on the top of the hill."

Date: 2009-04-14 03:20 pm (UTC)
From: [identity profile] trochee.livejournal.com
oh, i see. you're reacting to the 'accidentally' in the second paragraph; I thought you were referring to the 'accident' in the fourth.

I tried to set them up as a rhetorical contrast. Let me go put scare quotes around the first one.

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